New patient referral and scheduling
Most insurances require a referral to see a rheumatologist. If your insurance requires a referral, please make sure your primary care or other referring doctor has sent it to our office prior to your appointment. If you receive your referral confirmation letter prior to your visit, please bring it with you to your appointment.
Please request your referring provider to send us all the relevant medical records (chart notes, labs, imaging tests, or any other records to help with your evaluation) ahead of your appointment. Without records your rheumatology specialist may not be able to provide a complete consultation.
After your doctor has sent us your referral, please make sure that you call us to schedule your appointment at 503-297-3384, Option 2. We are not able to call patients due to the volume of referrals received. We routinely notify referring offices of this policy as well. If you need to be seen urgently please have your provider reach out to one of our providers to discuss your case at 503-297-3384.
Please note that we are not on EPIC or Mychart. We still need your referring physician to fax your relevant medical records at 503-297-0863.
Patients referred for infusion / injection treatments
We also offer infusion and injection treatments to patients referred by outside providers e.g prolia, reclast, evenity, remicade, rituxan, among others.
Referring Providers: Please check our infusion center page for the detailed process on how to refer a patient to us for infusion/ injection medication.
Patients: Please call 503-297-3384 (ext 119) to schedule an appointment for these treatments.
Established patients at NWRA
Please call 503-297-3384 to schedule an appointment or request an appointment on your patient portal. If you request an appointment through the portal, you will receive a notification of approval/ denial (if that slot is not available) from our office, followed by a phone call to schedule your appointment.
Insurance
If you have no insurance coverage we require a $250.00 deposit for your first visit, payable one week in advance of the scheduled appointment and full payment at the time of service. Click here to see the health insurance plans we accept.
Patient Check-In
PLEASE ARRIVE AT YOUR SCHEDULED CHECK-IN TIME (20 minutes before your appointment time) to allow us time to process your paperwork and ensure you are ready on time for your appointment. If you are late for check in, you will likely need to be rescheduled.
PLEASE ALLOW TIME FOR UNANTICIPATED TRAVEL AND PARKING CONDITIONS.
Check our FAQ section for questions like what to expect at your first appointment, what to bring, how long appointments last etc. New patients will be required to show government issued picture ID and their insurance card.
Billing
Please review your billing statement and feel free to contact our billing staff at (503) 292-7213 for any questions on your account. Please note you will receive a statement from us after your insurance has paid (if a balance is due). We encourage you to call to discuss payment plan options if you are unable to pay your account in full.
We invite you to call our office or use the patient portal to pay your personal balance with your credit card: VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER are accepted.
Please note we do not treat conditions such as chronic pain, fibromyalgia. To learn more about what we offer, please reference diseases we treat.